Shipping & Delivery
At Playful Panda, ensuring your package reaches you safely and swiftly is our top priority! Here's a quick peek at our delivery options and how we make the magic happen:
Delivery Assurance:
No matter how you choose to receive your goodies, rest assured, we've got your back! If your parcel decides to play hide-and-seek or arrives with a little bump, we'll swoop in and replace the affected items—no fuss, no charge!
Dispatch Details:
Each product listing dances with excitement, showing you when it's ready to hit the road. For instance, "In stock! Usually ships within 24 hours" means the product will be on its way within a day. On the other hand, "Usually dispatched within 2-5 working days" means we're catching it from our supplier, but don't worry, the countdown starts once we've got it in our playful paws!
Delivery Delights at a Glance:
Economy Courier (Orders over R750):
- Main Centres: Free*
- Regional Areas: Free*
- Outlying Areas: R105
Economy Courier (Orders Under R750):
- Main Centres: R95
- Regional Areas: R95
- Outlying Areas: R105
Shipping Surcharges:
- Door-to-door economy for orders 30kg – 37kg: R265
- Door-to-door economy for orders 38kg – 50kg: R325
Collection & Other Details:
- Please note that customers can only collect with prior arrangement, as we are located in a secure estate.
Your opinion and feedback matters to us!
You’re our biggest asset, so if you would like to know more, have a suggestion or a complaint feel free to give us a call on +27 82 567 1202 or email hello@playfulpanda.co.za
Support Hours & Enquiries
Monday to Friday 08H00- 17H00
